After completing the activation process (registering the device and creating an account) there is still no data visible in the mobile app.

One of the following may be happening:

  • The device has not yet started sending data to the server. In some cases, it may take up to 15 minutes after the device is activated and turned on for the first data point to appear.
  • The device may not be connected to an Internet network.
  • The SIM card is not yet activated. Please contact Sentinel support.
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About Sentinel Marine solutions

Sentinel is a global leader in smart boat monitoring, connecting boats worldwide and partnering with top manufacturers and fleet operators to make boating safer and easier. Our advanced IoT platform supports the digital transformation of the leisure boating industry, delivering connectivity, data insights, and remote control solutions for OEMs and fleet managers. For individual boat owners, Sentinel offers user-friendly monitoring and control, ensuring peace of mind and a connected experience, anytime, anywhere.

Contact

If you have any questions about us, our products and services or you would like to become part of our Partner network, feel free to reach out to us on: info@sentinelmarine.net

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